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   If you need information about anything on our web site, or if you have questions about ordering from us please refer to this info section first.  If you have questions about our affiliates please refer to the help sections at the affiliate sites.  lf your question is still not answered please email us at:  service@thebenson.biz.
We will respond as quickly as possible, usually the same day.

 If you would like more information about us, please email us at
 jim.flynn@thebenson.biz 

This site is owned and operated by:
Seaport E
PMB 359
330 SW 43rd St Ste K 
Renton, WA 98057
Ph:    425 221 0883
Fax: 425 988 0159

 Shipping and Sales Tax
  Your material order from us will be shipped via UPS within one business day.    
 When you purchase from any of our affiliates please note they have their own shipping policies.  
 No Sales Tax for shipments outside Washington State.  We are required to charge sales 9.5% Washington Sales tax on all orders shipped to addresses in Washington State, USA only.  
 
 
When should I expect delivery? 
 All our products leave the warehouse by the second business day after you order, often faster than that.
Standard UPS Ground and UPS Worldwide shipping times apply, usually three to seven business days.  If you order from any of our affiliates please check their delivery policies.
 
 What if I need warranty service?

  •  All of our suppliers hold to the strictest standards of quality control, and all of our products are  fully warranted by the manufacturer. If by chance you receive a product which is defective, the manufacturer's  warranty information and service address will be clearly marked on or in the package you receive.
  •   If your package is damaged in shipping, the issue can quickly be resolved by notifying UPS.
  •   If you ever have questions not answered by the manufacturer or by UPS,  please contact us at:   sales@thebenson.biz with "Warranty" in the subject line

 
 What if I am not satisfied with my order?
Our products are top quality brand name merchandise, but we understand that sometimes you feel that it isn't just what you ordered.  You can return any item for any reason for a refund within 10 days of receipt.
 Returns must be in sale-able condition, with all original materials and packing.  We must charge a restock fee (This is the fee the manufacturer charges us) and the customer is responsible for return shipping. (Please note...we do NOT resell returned merchandise here on our web site).  Simply email us at:
 sales@thebenson.biz with "Returned Item" in the Subject Line
Who provides the information at this site? 
Jim Flynn, Site Administrator

    
  

 



 

 

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